Managing Director, Axient
When the Managing Director for Axient first employed the help of CustomerCentric Selling® business partner, Acuere, they stated their primary goal was to increase revenue.
The challenges they faced in achieving this goal were:
"CustomerCentric Selling® (CCS) provided a framework and methodology to ensure customer goals and values are exposed, captured and used to deliver the best outcomes and return on investment (ROI)." --John Pitt, Axient
After identifying the sales challenges, the capabilities that Axient defined called for a repeatable, consistent sales process that could be applied across their sales, marketing and operations teams. This process would provide tools and processes that enabled:
Acuere provided these capabilities via a tailored CustomerCentric Selling® sales training workshop with follow-up reinforcement sessions with the team.
Result: Axient boosted revenues by 2.1 million over the first 12 months since implementing the CustomerCentric Selling® sales methodology.
"As a newbie to the sales world, this course [CustomerCentric Selling®] has empowered me to achieve my targets by providing a toolset to work with." --Bryan Ponnan, Account Executive for Axient
Axient is the only Australian-owned and operated single source provider of software plus services to send, receive, process and manage production fax. Axient provides customers a full range of business benefits including reduced IT operating costs, improved IT infrastructure and a defined IT strategy and architecture for production fax.
More information on Axient can be found at http://www.axient.com.au/
If you have questions about this client, please contact Deb Miller at firstname.lastname@example.org
Benefits to Axient:
About CustomerCentric Selling®
CustomerCentric Selling® (CCS®) is a proven methodology for predictably improving revenue growth and sales performance. Founded in 2002, CCS® helps clients worldwide to implement repeatable, auditable and scalable sales processes that, when combined with Sales Ready Messaging®, guides marketing and sales to have meaningful conversations with customers and prospects. This results in winning high-value deals, retaining and growing client relationships and improving the predictability and accuracy of sales forecasts.
CustomerCentric Selling® is regularly named to the Top Sales Training Companies list. Clients such as Microsoft, Hewlett Packard, Business Objects, Rockwell Automation, EMC and Raython have deployed CCS® worldwide. For more information, vist www.customercentric.com, or call Jill Perez at 800.993.1228, ext.706.