CFO and CEO, AtStaff
"When CustomerCentric Selling® approached us, we wanted to increase the number of our sales executives who met and exceeded quota, to shorten our sales cycle by two months, and to reach prospects earlier in their requirements definition phase", says Laura Caffrey, CFO.
With CustomerCentric Selling®, CEO Beth Pickard added that AtStaff was looking for a way to:
Working with Philippe Lavie, President of KeyRoad Enterprises™ and CustomerCentric Selling® Business Partner, AtStaff implemented a three and half day performance workshop for its direct sales force customized to its industry, markets, and product offerings. AtStaff also implemented a "CustomerCentric Cold Calling - Using the Telephone for Success" workshop, helping its inside sales team be more effective in its inbound and outbound calling activities.
When asked to comment on the performance and level of satisfaction toward the services rendered, Beth says, "The CustomerCentric Selling® program has exceeded our expectations."
"After only a few months, implementation of the CustomerCentric Selling® program has generated gains in sales productivity and predictability. I expect that the overall ROI for this program will be substantial."
-Laura Caffrey, CFO for AtStaff
Established in 2001, AtStaff, Inc. enables healthcare organizations to reduce costs, increase profitability, enhance staff recruitment and retention, and improve patient safety. They combine Web-based staff scheduling and staffing automation business process improvement services to deliver proactive staff management, and establish and support best-practice methodology. Their enterprise-wide staff scheduling, nurse scheduling and physician scheduling software systems serve more than 1,200 healthcare organizations, medical facilities, nursing departments and group practices.
More information on AtStaff can be found at www.atstaff.com
For any questions about this client, please contact Philippe Lavie at firstname.lastname@example.org.
Benefits to AtStaff:
About CustomerCentric Selling®
CustomerCentric Selling® (CCS®) is a proven methodology for predictably improving revenue growth and sales performance. Founded in 2002, CCS® helps clients worldwide to implement repeatable, auditable and scalable sales processes that, when combined with Sales Ready Messaging®, guides marketing and sales to have meaningful conversations with customers and prospects. This results in winning high-value deals, retaining and growing client relationships and improving the predictability and accuracy of sales forecasts.
CustomerCentric Selling® is regularly named to the Top Sales Training Companies list. Clients such as Microsoft, Hewlett Packard, Business Objects, Rockwell Automation, EMC and Raython have deployed CCS® worldwide. For more information, vist www.customercentric.com, or call Jill Perez at 800.993.1228, ext.706.